Our Promise

Not all companies are same or have the same values. We have spent more than 30 years helping process servers succeed. We value our relationship with you – not with your Clients. We aren’t soliciting work directly from attorneys or trying to become a gatekeeper for process serving work. We sell the best process serving software in the industry and provide custom automation based on your business processes.

Your success is our success – and that’s the way it should be.

Today, we continue to provide our thousands of users with hands-down the best personal experience, coupled with a powerful solution that has been trusted for over 30 years by process servers nationwide. We help our customers create professionally formatted papers, accurately track job status, form a trusted network of trading partners, and be successful business owners.

Our Story

In 1988, in Winter Park Florida, Bob Musser had an idea – to develop software for process servers to use instead of pencil and paper or spreadsheets to track jobs. With that idea, Bob started pounding the pavement. He went from city to city in Florida and used the yellow pages to set appointments with process servers. At their offices he not only let them try his new software for free but helped set up their computer networks and fixed random IT issues they were having. With this personal, hands-on approach to customers and their issues, Bob grew Process Server’s Toolbox (PST) into a leading solution for success process serving businesses with a loyal customer base.

In 2021, Bob brought in Josh Watson and Josh’s resources from IronRock Software, to create DreamBuilt Software. Josh brings years of experience with PST customers and the larger legal industry, creating workflow automations to help businesses grow revenue without a proportional increase of expenses.

Today, we continue to provide our thousands of users with hands-down the best personal experience, coupled with a powerful solution that has been trusted for over 30 years by process servers nationwide. We help our customers create professionally formatted papers, accurately track job status, form a trusted network of trading partners, and be successful business owners.

Our Leaders

Bob Musser - President

Bob Musser has led an interesting life. Throughout his years, Bob has been a radio DJ, an electrician, a nuclear power engineer, a manufacturing engineer, and finally a successful software business owner. In 1981, Bob joined the United States Navy, serving as a nuclear power engineer on submarines. During long deployments underwater and without communication to the rest of the world, Bob taught himself computer programming. After teaching at the Navy Nuclear Power Training Center in Orlando, Bob turned to computer programming full-time in 1988, and founded DBS in 1988.

For more than 30 years, Bob has championed the process serving profession, through leadership roles in the National Association of Professional Process Servers (NAPPS) and the Florida Association of Professional Process Servers (FAPPS). In 2016, Bob was awarded the FAPPS Distinguished Service award for his tireless contribution to the success of the private process server profession.

Today, Bob serves as the President of DreamBuilt Software and is the President of FAPPS. In his spare time, he plays volleyball, golf, and poker.

Joshua Watson - Vice President

A 4th generation Floridian, Joshua Watson grew up in the greater Tampa Bay area and attended college at the University of South Florida where he graduated summa cum laude with a bachelor’s degree in Management Information Systems.

In 2011, Joshua founded IronRock Software to provide superior software and database consulting services in the legal industry. Over time the business grew into software development for businesses in a broad range of industries – from legal services into municipal and government entities, healthcare, real estate, finance, logistics services, manufacturing, sales, and more. After years of partnership, IronRock Software and Database Services merged to create DreamBuilt Software, LLC where Joshua now serves as Vice President.

When Joshua isn’t working on software projects he can be found at the beach with his wife and two children.